Terms of Service

THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (HEREINAFTER “YOU” or “YOUR”) AND RETROACTO PVT LTD (HEREINAFTER “RETROACTO”) GOVERNING YOUR USE OF RETROACTO, AN ONLINE PLATFORM FACILITATING TEAM RETROSPECTIVES MEETINGS AND MAINTAINING ACTIONS.

Acceptance of the Agreement

You must be of legal age to enter into a binding agreement in order to accept the Agreement . If you do not agree to the Terms of our service, do not use any of our Services. You can accept the Agreement by clicking on a button indicating your acceptance of the Agreement or by actually using the Services.

Definition

As used in these Terms to guide you on use of certain words or phrases, and it is important that you understand the meaning of them. This list isn’t a full list, and it shouldn’t be used if it would cause absurd results.

Agreement means these Terms of Service
Retroacto, Us, We, Our refers to our company, Retroacto Private Ltd.
“Website” means this platform, or “https://www.retroacto.com”, adopted to operate our Services;
Retroacto, service refers to our site, and any services that we provide through our site, including our online meeting software and any other software that we may provide.
“User” refers to any individual who has registered and have a User ID in Retroacto to access and use the services, individually or on behalf of their organization as a super or squad admin; anyone who trials or purchases our service, as well as general visitors to our website.
“Personal Data” means any personal information collected from an individual that identifies a natural person concerning an identified or identifiable natural person (i.e. e-mail, First name, Last Name, Location and address).
“Processing” means any operation or set of operations that uses personal data autonomously or not;
“Profiling” means a type of processing that uses personal data to analyze some aspects related to a natural person´s life;
You, Your refers to you, the person who is entering into this agreement with us, and includes the organization, if any, that you are signing up to retroacto.com
“Squads” means any group of individuals that share retrospectives;
“Non Personal Data” means any information collected from individuals, generally, apply to any information;
“Administrator” means any natural or legal person, whether public or private, in-charge of decisions on the processing of personal data;
“Processor” means any natural or legal person, whether public or private, who processes personal data on behalf of the controller;
“Recipient” means any natural or legal person, whether public or private, for whom the personal data collected are reported to;
“Third Party” means any natural or legal person, whether public or private, under the control of the controller or the processor, is authorized to perform the processing of personal data.

Description of Service

Retroacto is a SaaS (software-as-a-service) solution for conducting online retrospective meetings and maintaining the resulting team actions. Retrospectives helps squads to improve their performance, organise and move forward. Our service guides you and your squads through the process of brainstorming and actioning ideas; then provides a placeholder to maintain the agreed actions. The system also derives aggregated team mood by a process called ‘Cadence’. This will be used for showcasing historical team reflection.

Beta Service

We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that Retroacto will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.

User Signup Obligations

You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. If you sign up for the services on behalf of an organization using an email address provided by your employer or another organization, (i) you represent and warrant that you are an authorized representative of that entity with authority to bind that entity to these Terms; (ii) your use of the Service will bind that entity to these Terms; and (iii) “you” and “your” in these Terms will refer to both you and that entity. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if Retroacto has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, Retroacto may terminate your user account and refuse current or future use of any of our services. You must be the minimum age required to enter into a contract in the area in which you reside, and, in any event, must not be less than 18 years age.

Data Collection and Ownership

For the use of our Services, we, as the administrators, will need that you provide to us some information, which are adequate, limited and necessary for our Services. The data we handle within this platform has been segregated in following order.

Personal Data:

We only collect Personal Data directly from you. When you register and use our Website, you voluntarily give us:

Email address
First name
Last name
Location

All the information above can be changed and/or updated by you any time except email address. Once you registered and started use our services, you will be giving us permission to treat your personal data.

Non-Personal Data:

Indirectly and/or automatically generated or collected information that does not contain any personal information. We use those Data to improve your user experience and analytics.

For example, your IP address and User location, as well as:

User ID (Email Id) – our Backend saves your User ID. Therefore, we use it to identify you in our system. You cannot directly modify your ID through our system.
Cookies – consist of files with small amount of data that contain no personal information, commonly used as an anonymous unique identifier. When you simply visit our Website, we set them in your browser automatically. We use them to provide basic features of our Services. However, you can set your browser to refuse cookies. Nevertheless, certain features of our Services may not function properly without them.

We wish to confirm all the content created, in reference to retrospectives, on your logged area are stored securely and cannot be accessed with legal ways by a non-authorized User ID. In other words, any person that does not have the URL sharable to the board or a member of the Team, in case of Team boards, cannot have access to the content created and/or registered. However you grant Retroacto permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.

Nature of our Service

Retroacto is an online platform designed to bring squad members together. We do not make any representations about the effectiveness of our service or any ideas produced within Retroacto by the mere fact that they arose from using Retroacto. You agree that you are solely responsible for the use of any ideas or discussions regardless of whether they arose within Retroacto or elsewhere.

Retroacto provides the following functionalities as part of our Services, but not limited to :

Retrospectives sessions for your squads – Depending upon the plan, you can create unlimited retrospectives sessions shareable with your squad members, which they have access at any time;
Retrospectives URL – You can create unlimited retrospectives, which can be accessed only through the URL address;
Create Squads – You can invite squad leads as displayed on your Subscription Form;
Sort cards – You can fully organize the display of your cards and Boards for a better visualization;
Add comments – You can allow your Squad Members to add new cards on any retrospective topics you have chosen
Acknowledgement of comments – You can acknowledge other squad member comments by a thumps up;
Export your board – you can export your boards on clipboard, PDF and share.
Create actions – You can create and maintain actions during or after retrospective sessions and assign to any squad members.
Cadence – An aggregated team mood indicator based on the chosen by squad members (action (including not taking any action to cadence).
Secured admission – Retrospective participants are secured admitted to the session either by super admin or other squad members within the session.

Retroacto may add other functionalities and/or modify some at its own discretion and without further notice. Nevertheless, any major change in the functionality of our Services will be communicated to you by email.

License to use

Once you have signed up to Retroacto, there are additional rules which govern the use of our service. You must NOT:

Violate the laws of India, its states or territories, or any foreign political entity having jurisdiction over this Agreement, whether or not the foreign political entity is a country or a subdivision (such as a state or province) or municipality (such as a city, town, county, or region) of a foreign country.
Post or send anything violent, threatening, pornographic, racist, hateful, or otherwise objectionable according to the opinion of Retroacto Pvt Ltd. or our delegates.
Be fraudulent or negligent in your representations to us, our delegates or any other third party.
Infringe on anyone’s intellectual property rights, defame anyone, impersonate anyone, or otherwise violate the rights of a third party.
Hack, crack, phish, SQL inject, or otherwise compromise the security or integrity of our service, or its users’ computers.
Do anything else which, at our sole discretion, may bring us or Retroacto into disrepute.
Establish false/fake accounts or create multiple accounts.
Share your login and account details with others, or permit others without licences to use your account.
Create shared email administration accounts which is shared with multiple people within an organisation.
Sub-licence, sell the right to use or create maps for the use of others who do not have an active subscription or licence.

However, once Retroacto, becomes aware of this type of conducts, the user responsible by it will be notified, the content will be deleted from the Platform and all the administrative and judicial measures will be taken.

Subscription and Cancellation

As part of Beta trial, our Services are provided on a subscription basis for the Beta trial period and your subscription shall automatically gets cancelled, if you fail to upgrade into a paid subscription. We will communicate you via email about completion of Beta period with 30 days advance notice. If you wish to cancel your subscription during Beta period, please write to contact@retroacto.com and your request will be actioned within 7 business days.

Service interruptions

Our service may be interrupted at any time, for server maintenance, security purposes, business purposes, or any other reason that we may deem advisable. If we have advance notice of such downtime, we will usually attempt to notify you via email or on our website, but we make no promises that we will do so as it may sometimes be necessary to not notify users (such as for security purposes), or be unreasonably cumbersome upon us to do so. You therefore acknowledge and agree that our service may not always be available and that this will not impose any liability on us for refunds for non-delivery of our service during Beta period.

Copyrights

Our copyright is important to us, as is our server bandwidth. You agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on the website, without receiving our prior written permission, even if it would otherwise constitute fair use or be otherwise legally permissible (you may, of course, copy such legal material if you get it from another source than our server). Material which arises from discussions or other brainstorming activities using our service is permitted to be reproduced elsewhere as long as the authors or other owners of such material have authorized you to reproduce it, and you are not otherwise barred by law from doing so.

We must be assured that it has the right to use the content that is posted to our website by its users. Such content may include, but is not limited to, photographs, videos, text, audio, and other materials. Whenever submitting content to our website, you agree that you are granting us a non-exclusive, universal, perpetual, irrevocable, sub-licensable, commercial and non-commercial right to use the content that you submit to us to the extent that we deem it necessary to provide you with our service (such as by posting that content on our website and letting other users authorized by you view it). You warrant to us that you have the right to grant us this right over the content, and that you will indemnify us for any loss resulting from a breach of this warranty and defend us against claims regarding the same.

Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, consequential, special, or punitive damages arising out of or in connection with these Terms or your use of our Retoacto services.

Beta testing participants agree to hold harmless the company for any and all claims, damages, or losses arising from the use of the beta software.
The company assumes no liability for any defects, malfunctions, or other issues encountered during the beta testing period.
Beta testing participants agree to provide feedback and report any issues encountered during the testing period, but assume all risks associated with using the beta software.
The beta software is provided “as is” without any warranty or guarantee of any kind, and the company shall not be liable for any direct, indirect, or consequential damages resulting from the use of the beta software.
Beta testing participants agree to indemnify and hold the company harmless against any and all claims, damages, or losses resulting from their use of the beta software.
The company reserves the right to terminate the beta testing program at any time and for any reason, without liability to any beta testing participants.

Revocation of Consent

We may revoke our consent for your use of our intellectual property, or any other permission granted to you under this Agreement, at any time. You agree that if we so request, you must take immediate action to remove any usage of our intellectual property that you may have engaged in, even if it would cause a loss to you.

Third-Party Software

Our Website may contain links to third party websites that are not owned or controlled by Retroato. Therefore, we assume no responsibility of any third-party website, in reference to their content, privacy policy, or practices.

Final Provisions

Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Chennai in accordance with the laws of India without regard to conflict of law principles.

Terms of Service

THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (HEREINAFTER “YOU” or “YOUR”) AND RETROACTO PVT LTD (HEREINAFTER “RETROACTO”) GOVERNING YOUR USE OF RETROACTO, AN ONLINE PLATFORM FACILITATING TEAM RETROSPECTIVES MEETINGS AND MAINTAINING ACTIONS.

Acceptance of the Agreement

Definition

As used in these Terms to guide you on use of certain words or phrases, and it is important that you understand the meaning of them. This list isn’t a full list, and it shouldn’t be used if it would cause absurd results.

Agreement means these Terms of Service

Retroacto, Us, We, Our refers to our company, Retroacto Private Ltd.

“Website” means this platform, or “https://www.retroacto.com”, adopted to operate our Services;

Retroacto, service refers to our site, and any services that we provide through our site, including our online meeting software and any other software that we may provide.

“User” refers to any individual who has registered and have a User ID in Retroacto to access and use the services, individually or on behalf of their organization as a super or squad admin; anyone who trials or purchases our service, as well as general visitors to our website.

“Personal Data” means any personal information collected from an individual that identifies a natural person concerning an identified or identifiable natural person (i.e. e-mail, First name, Last Name, Location and address).

“Processing” means any operation or set of operations that uses personal data autonomously or not;

“Profiling” means a type of processing that uses personal data to analyze some aspects related to a natural person´s life;

You, Your refers to you, the person who is entering into this agreement with us, and includes the organization, if any, that you are signing up to retroacto.com

“Squads” means any group of individuals that share retrospectives;

“Non Personal Data” means any information collected from individuals, generally, apply to any information;

“Administrator” means any natural or legal person, whether public or private, in-charge of decisions on the processing of personal data;

“Processor” means any natural or legal person, whether public or private, who processes personal data on behalf of the controller;

“Recipient” means any natural or legal person, whether public or private, for whom the personal data collected are reported to;

“Third Party” means any natural or legal person, whether public or private, under the control of the controller or the processor, is authorized to perform the processing of personal data.

Description of Service

Beta Service

User Signup Obligations

Data Collection and Ownership

For the use of our Services, we, as the administrators, will need that you provide to us some information, which are adequate, limited and necessary for our Services. The data we handle within this platform has been segregated in following order.

Personal Data:

We only collect Personal Data directly from you. When you register and use our Website, you voluntarily give us:

Email address

First name

Last name

Location

All the information above can be changed and/or updated by you any time except email address. Once you registered and started use our services, you will be giving us permission to treat your personal data.

Non-Personal Data:

For example, your IP address and User location, as well as:

User ID (Email Id) – our Backend saves your User ID. Therefore, we use it to identify you in our system. You cannot directly modify your ID through our system.

Nature of our Service

Retroacto provides the following functionalities as part of our Services, but not limited to :

Retrospectives sessions for your squads – Depending upon the plan, you can create unlimited retrospectives sessions shareable with your squad members, which they have access at any time;

Retrospectives URL – You can create unlimited retrospectives, which can be accessed only through the URL address;

Create Squads – You can invite squad leads as displayed on your Subscription Form;

Sort cards – You can fully organize the display of your cards and Boards for a better visualization;

Add comments – You can allow your Squad Members to add new cards on any retrospective topics you have chosen

Acknowledgement of comments – You can acknowledge other squad member comments by a thumps up;

Export your board – you can export your boards on clipboard, PDF and share.

Create actions – You can create and maintain actions during or after retrospective sessions and assign to any squad members.

Cadence – An aggregated team mood indicator based on the chosen by squad members (action (including not taking any action to cadence).

Secured admission – Retrospective participants are secured admitted to the session either by super admin or other squad members within the session.

Retroacto may add other functionalities and/or modify some at its own discretion and without further notice. Nevertheless, any major change in the functionality of our Services will be communicated to you by email.

License to use

Once you have signed up to Retroacto, there are additional rules which govern the use of our service. You must NOT:

Post or send anything violent, threatening, pornographic, racist, hateful, or otherwise objectionable according to the opinion of Retroacto Pvt Ltd. or our delegates.

Be fraudulent or negligent in your representations to us, our delegates or any other third party.

Infringe on anyone’s intellectual property rights, defame anyone, impersonate anyone, or otherwise violate the rights of a third party.

Hack, crack, phish, SQL inject, or otherwise compromise the security or integrity of our service, or its users’ computers.

Do anything else which, at our sole discretion, may bring us or Retroacto into disrepute.

Establish false/fake accounts or create multiple accounts.

Share your login and account details with others, or permit others without licences to use your account.

Create shared email administration accounts which is shared with multiple people within an organisation.

Sub-licence, sell the right to use or create maps for the use of others who do not have an active subscription or licence.

However, once Retroacto, becomes aware of this type of conducts, the user responsible by it will be notified, the content will be deleted from the Platform and all the administrative and judicial measures will be taken.

Subscription and Cancellation

Service interruptions

Copyrights

Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, consequential, special, or punitive damages arising out of or in connection with these Terms or your use of our Retoacto services.

Beta testing participants agree to hold harmless the company for any and all claims, damages, or losses arising from the use of the beta software.

The company assumes no liability for any defects, malfunctions, or other issues encountered during the beta testing period.

Beta testing participants agree to provide feedback and report any issues encountered during the testing period, but assume all risks associated with using the beta software.

The beta software is provided “as is” without any warranty or guarantee of any kind, and the company shall not be liable for any direct, indirect, or consequential damages resulting from the use of the beta software.

Beta testing participants agree to indemnify and hold the company harmless against any and all claims, damages, or losses resulting from their use of the beta software.

The company reserves the right to terminate the beta testing program at any time and for any reason, without liability to any beta testing participants.

Revocation of Consent

Third-Party Software

Our Website may contain links to third party websites that are not owned or controlled by Retroato. Therefore, we assume no responsibility of any third-party website, in reference to their content, privacy policy, or practices.

Final Provisions

Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Chennai in accordance with the laws of India without regard to conflict of law principles.

Company

Help & Support

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